Achieving 50% Faster Data Refresh and 30% Cost Reduction

About the Customer

Standup-Wireless is a wireless service provider that specifically targets low-income individuals and families. The company offers Lifeline Assistance, a government-funded program that provides discounted phone service to eligible low-income customers. They provide Lifeline customers with free cell phones and monthly phone plans that include talk, text, and data.

Executive Summary

Standup Wireless selected Amazon QuickSight to modernize its analytics platform and partnered with ITTStar for Amazon QuickSight implementation services. ITTStar developed a scalable business intelligence solution that connects Amazon Redshift, Amazon RDS, Amazon Aurora, Amazon Athena, and Amazon S3 to deliver interactive dashboards, faster data visualization, and real-time business insights using the high-performance SPICE engine.

Customer Challenge

The customer's existing reporting platform struggled with delayed dataset refreshes, rising licensing costs, large dataset performance limitations, and restricted dashboard sharing. ITTStar addressed these challenges through Power BI to Amazon QuickSight migration, delivering faster dashboard performance, simplified licensing, improved scalability, and real-time access to business analytics.

Partner Solution

ITTStar implemented embedded analytics solutions on AWS using Amazon QuickSight, SPICE, AWS IAM Identity Center, and Active Directory federation. The solution enabled single sign-on, embedded dashboards, simplified permission management, high-speed dataset refreshes, and secure enterprise-wide analytics with significantly lower licensing costs.

Why AWS QuickSight?

AWS business intelligence consulting services from ITTStar leverage Amazon QuickSight's SPICE engine, embedded analytics, row-level security, IAM Identity Center, and enterprise-grade encryption to deliver secure, scalable, and cost-effective business intelligence solutions. Organizations benefit from real-time analytics, simplified governance, lower licensing costs, and faster enterprise reporting.

• The in-memory engine, called SPICE, responds with blazing speed.
• No upfront costs for licenses and a low total cost of ownership (TCO).
• Collaborative analytics with no need to install an application.
• Combine a variety of data into one analysis.
• Publish and share your analysis as a dashboard.
• Control features are available in a dashboard.
• No need to manage granular database permissions; dashboard viewers can see only what you share.
• Federated users, groups, and single sign-on (IAM Identity Center) with AWS Identity and Access Management (IAM) Federation, SAML, OpenID Connect, or AWS Directory Service for Microsoft Active Directory.
• Granular permissions for AWS data access.
• Row level security.
• Highly secure data encryption at rest.
• Access to AWS data and on-premises data in Amazon Virtual Private Cloud.

Why StandUp Wireless Chose ITTStar?

ITTStar is an expert partner for data-driven innovation and has a unique approach to solving complex infrastructure and security problems using AWS. As an AWS Advance Partner, our confidence comes from our understanding of how to integrate AWS services into our solutions, combined with our broken-down approach to solving holistic business challenges. Associates spend time gaining a deep understanding of AWS and other technologies by studying and designing solution architecture. Members of ITTStar also focus on solving real business problems with a diverse set of clients which prepare them for successful delivery on client projects.

Impact & Results

• Seamless Login: Single Sign-On to AWS QuickSight reduced manual login efforts and maintenance by 50%.
• Embedded Analytics: Enabled users to access analytics within their business portal, enhancing decision-making capabilities.
• Operational Efficiency: Improved efficiency with automated processes, leading to a 35% reduction in manual intervention.
• Cost Savings: Transition to QuickSight resulted in a 25% reduction in IT and maintenance costs.
• User Satisfaction: Enhanced user experience and satisfaction, achieving a 40% increase in user engagement.
• Performance Improvement: Achieved a 50% increase in data refresh speeds, providing timely access to real-time data.
• License Cost Reduction: Lowered overall licensing costs by 30%, making data access more affordable for all users.
• Data Access: Enabled access to real-time data for over 1,000 users, scaling analytics capabilities efficiently.